Privacy Policy

1. Data We Collect

To facilitate your considered transactions and enhance your experience, we collect information that you provide directly and through your interactions with our site:

Information You Provide

• Identity and Contact Data: Name, email address, shipping and billing address, telephone number.
• Transaction Data: Payment information (processed securely through our partners), order history, and product selections.
• Account Data: If you create an account, we store your login credentials and preferences to streamline future transactions.
• Communication Data: Correspondence with our team, feedback, and inquiries.

Information Collected Automatically

• Technical Data: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on site, referral sources, and interaction with our collections.
• Cookie Data: As detailed in Section 6 below.

2. How We Use Your Data

Your information enables us to provide a seamless, secure, and considered experience—from discovery to acquisition:

• To process and fulfill your orders for our curated products, including boots, knits, denim, jewelry, and accessories.
• To communicate regarding your order status, shipping confirmation, and service updates.
• To maintain the security and integrity of our platform, preventing fraudulent transactions.
• To improve our website functionality, product offerings, and customer experience based on considered feedback.
• To comply with legal obligations and protect our rights and the rights of our community.
• With your consent, to share information about new collections, editorial content, and exclusive offerings that align with your demonstrated interests.

3. Data Sharing and Disclosure

We treat your personal information with the discretion it deserves, sharing only when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, IT services, and customer support—all bound by confidentiality agreements.
• Legal Compliance: When required by law, regulation, or legal process, we may disclose information to authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with notice provided.
• With Your Consent: We will share information with third parties when you have given explicit permission to do so.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

4. Data Storage and Security

We implement robust technical and organizational measures to protect your information, reflecting the same integrity that defines our collections:

• Secure Storage: Data is stored on encrypted servers with access limited to authorized personnel.
• Payment Security: All payment transactions are encrypted using SSL technology and processed through PCI-DSS compliant gateways. We do not store your full payment details on our servers.
• International Transfers: As a global retailer, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws.
• Retention Period: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. Your Rights and Choices

You have certain rights regarding your personal information, which we respect as fundamental to our relationship:

• Access and Correction: You may request access to the personal data we hold about you and correct any inaccuracies.
• Deletion: You may request deletion of your personal data, subject to legal and operational requirements.
• Opt-Out: You may unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
• Account Management: If you have created an account, you may update your preferences and information through your account settings.
• Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner, consistent with applicable laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and understand how our collections are experienced:

• Essential Cookies: Required for site operation, enabling features like secure checkout and account access.
• Analytical Cookies: Help us understand how visitors interact with our site, allowing us to improve navigation and curation.
• Preference Cookies: Remember your settings and preferences for a more personalized experience.
• Marketing Cookies: Used to deliver relevant content and advertisements based on your browsing behavior.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

7. Children’s Privacy

Our collections and website are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy when engaging with our collections.

9. Contact Us